Effective Date: April 10, 2026
Privacy Policy & Notice of Privacy Practices
Equality Diagnostic Testing — equalitydiagnosticstesting.com
Important notice — please read carefully
This page contains two important documents: (1) our Website Privacy Policy, which explains how we handle information collected through our website, and (2) our HIPAA Notice of Privacy Practices, which explains how we handle your protected health information as a diagnostic testing provider.
Part 1 — Website Privacy Policy
Information we collect
When you visit our website or book an appointment, we may collect the following types of information:
Personal information
Name, email address, phone number, and mailing address provided when booking or contacting us.
Appointment information
Service type, date, time, and location details submitted during the scheduling process.
Payment information
Payment is processed securely through third-party processors. We do not store your full credit card details.
Website usage data
Browser type, IP address, pages visited, and cookies collected automatically through our website platform.
How we use your information
We use the information we collect to schedule and confirm your appointments, send appointment reminders and follow-up communications, process payments, improve our website and services, and comply with applicable laws and regulations.
Cookies
Our website uses cookies to improve your browsing experience. You may disable cookies through your browser settings; however, some features of our website may not function properly without them.
Third-party services
We use third-party services including Squarespace (website hosting) and Acuity Scheduling (appointment booking). These providers have their own privacy policies governing how they handle your data. We encourage you to review their policies.
Your rights
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To make a request, contact us at Results@equalitydiagnosticstesting.com.
Data security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.
Part 2 — HIPAA Notice of Privacy Practices
This notice describes how medical information about you may be used and disclosed and how you can get access to this information.
Our commitment to your health information
Equality Diagnostic Testing is committed to protecting the privacy of your protected health information (PHI). We are required by law to maintain the privacy of your PHI, provide you with this notice, and follow the terms described here.
How we may use and disclose your health information
Treatment
To provide, coordinate, or manage your diagnostic testing and related healthcare services.
Payment
To obtain payment for services, including submitting information to insurers or other payers when applicable.
Healthcare operations
For internal business operations including quality assessment, staff training, and administrative functions.
As required by law
When required by federal, state, or local law, including public health reporting, law enforcement, or court orders.
With your authorization
All other uses and disclosures require your written authorization, which you may revoke at any time in writing.
Your rights regarding your health information
Right to access your records
You may inspect and request a copy of your health information maintained in our records.
Right to request amendments
You may request corrections to your health information if you believe it is inaccurate or incomplete.
Right to restrict disclosures
You may request limitations on how we use or share your health information for treatment, payment, or operations.
Right to confidential communications
You may request that we contact you by alternative means or at an alternative location.
Right to an accounting of disclosures
You may request a list of disclosures we have made of your health information, other than for treatment, payment, or operations.
Right to a paper copy of this notice
You may request a paper copy of this notice at any time, even if you agreed to receive it electronically.
Filing a complaint
If you believe your privacy rights have been violated, you may file a complaint with us directly or with the U.S. Department of Health and Human Services, Office for Civil Rights. You will not be penalized for filing a complaint.
Changes to this notice
We reserve the right to update this notice at any time. The most current version will always be posted on this page. Changes apply to all health information we maintain.
Contact us with questions or requests
Equality Diagnostic Testing
Privacy Officer
Email: Results@equalitydiagnosticstesting.com
Website: equalitydiagnosticstesting.com
Phone: (216) 576-9867
This document is provided for informational purposes. Equality Diagnostic Testing recommends consulting with a healthcare attorney to ensure full legal compliance. Last updated: April 10, 2026.